Privacy Policy

Privacy Policy & User Terms

Effective Date: September 10, 2026

Esi Live ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use our mobile application (Package: com.liveapp.ezilive) and associated web services.

1. Information We Collect

We collect information you provide directly to us when creating an account, broadcasting live streams, joining audio party rooms, sending virtual gifts, or contacting support:

• Account Credentials: User ID, Name, Phone Number, Email Address, Profile Picture, and Bio.
• Broadcasting & Interaction Data: Stream titles, live chat comments, audio/video room logs, and follower connections.
• Financial & Gift Transactions: Virtual coin purchases, gift history, reseller wallet transactions, and host cash-out requests.

2. Device Permissions Required

To provide video and audio livestreaming capabilities, Esi Live requests explicit runtime permissions:

• Camera: Required for broadcasting live HD video streams and uploading profile pictures.
• Microphone: Required for transmitting live voice audio during video streams and audio party rooms.
• Storage / Media: Required for uploading profile images, custom room backgrounds, and stream posters.
• Device Identification & Notifications: Required for Firebase Cloud Messaging (FCM) push notifications when hosts go live or gifts are received.

3. How We Use Your Information

We use collected data solely to deliver, secure, and improve platform services:

• Facilitating real-time video/audio streaming and chat communication.
• Processing coin recharges, reseller transfers, and host earnings cash-outs.
• Preventing fraud, spam, illegal content, and abusive behavior across broadcast rooms.
• Complying with Google Play Store Developer Policies and applicable legal regulations.

4. Data Sharing & Third-Party Services

We do not sell, rent, or trade your personal information to third parties. Data is shared strictly with essential infrastructure providers (such as secure cloud servers and push notification services) under confidentiality agreements.

5. Data Retention & Deletion Rights

You have full control over your data. You can edit your profile information at any time inside the app or request complete account and data wipe through our Account Deletion Page.

6. Contact Our Data Protection Officer

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Email: ezilive2022@gmail.com